Terms and Conditions

This agreement is for the provision of a course of study, which on successful completion Dingley’s Promise. The service agreement will be deemed to commence on the date upon which course is paid for. It will terminate on the completion of the course, which can be up to 12 months from commencement date.

The cost of the service is £50 including VAT. Dingley’s Promise will have no responsibility or liability in the event that the course cannot be completed within 12 months post payment due to changes in the student’s circumstances. Payment for the course can only be taken once terms and conditions have been accepted and agreed. The course finder clearly states where geographical discounts apply and should be consulted before payment for a course: Training Course Finder

I understand that once a course had been paid for, this will not be refunded unless there are exceptional circumstances and at the discretion of the Dingley’s Promise Training team.

I understand that courses have been created by Dingley’s Promise and are the intellectual property of the charity and as such will not share the course content with others.

I understand that there may be a short delay in setting up my course/s following payment. Occasionally Dingley’s Promise may make minor changes to the course content to improve the quality and relevance of the information. I understand that there may be occasional system errors due to necessary upgrades and that where possible Dingley’s Promise will notify me of these.

I understand that by taking part in the course I have expressed interest in hearing from Dingley’s Promise about training and relevant professional development information. I am free to optout of this communication at any time.

I understand that I will be given 4 months to complete each course signed up for and that course access will be removed after this time. I acknowledge that I will receive email updates at 8 and 12 weeks to remind me to complete the course.

I am aware that Dingley’s Promise are consistently making improvements to their service and this may on occasion result in temporary access issues.

Description

Training Content:

This training explores the conversations that you sometimes need to have if a child is not making the progress in their learning or behaviour that you would expect. First, we will look at your own communication and interaction skills. Are you a good listener and how do you show that to the parent you are talking to? How do you know if they are listening to you in turn and what can you do to remove barriers to their understanding and acceptance?

Next, we will look at the difficult conversations you can plan for. What can you do to ensure the best possible outcomes for the child and their family? What part can you play in starting or maintaining a process of discovery about the child’s strengths, difficulties and needs?

And finally, we will consider the unplanned conversations you may encounter with frustrated, worried or even angry parents. How can you be ready to respond with professionalism and how can you keep yourself safe from harm and accusation?

Time needed:

It will take you up to 5 hours to complete the online self-guided study, practical activities and webinars.

Who is it for?

This course is written for practitioners working in Early Years settings but is open to anyone who touches the Early Years sector as part of their working life.

Support:

You’ll be supported by the training team at Dingley’s Promise – for any queries please contact us here.

Recognition:

On completion you’ll receive a certificate from Dingley’s Promise Training.

What trainees have said about the course:

“This course helped to reinforce my practices but also made suggestions on how I can improve my interactions to benefit both the child and the family.  Really enjoyed it.“

“Really enjoyed the training. So much relevant information. Learnt so much and lots more to research. Thank you.”

“The course has been very informative and helpful, giving lots of practical guidance and support. Loved it.”

“Another great course, which has made me stop and made me re-evaluate my practice, and also how to support settings.”