Documents and Policies - Dingley's Promise
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  • Contact Us
  • About Us
    • Our People
    • Our Partnerships
    • National Impact
    • Diversity & Inclusion
    • Documents and Policies
    • Our Vacancies and Opportunities
    • Early Years SEND Inclusion Recommendations
  • Our Centres
    • Midlands
      • Cheltenham
      • Droitwich
      • Gloucester
      • Worcester
    • South
      • Reading
      • Southampton
      • West Berkshire
      • Wokingham
    • South Coast
      • Bournemouth
    • Our Family Support Offer
    • Resources for Families
    • FAQs
  • Support Us
    • Support Us
    • Fundraising Events
  • Training
    • About Our Training
    • Training Finder
    • Short Courses
    • Resources for Educators
      • Early Years SEND Curriculum
    • Resources for Local Authorities
  • News & Media
  • Contact Us

Documents & Policies

POLICIES:

  • Complaints Policy
  • Online Safety
  • Safeguarding Policy
  • Risk Policy
  • Data Protection Policy
  • Attendance Policy

 

The following policies (and others) can be found in our Employee HR Handbook.

  • Employment Policy
  • Whistleblowing Policy
  • Equal Opportunity Policy
  • Health and Safety Policy

ANNUAL GENERAL MEETINGS:

  • AGM Minutes 2024
  • AGM Minutes 2023
  • AGM Minutes 2022
  • AGM Minutes 2021
  • AGM Minutes 2020

ANNUAL REVIEWS:

  • Impact Report 2023-24
  • Impact Report 2022-23
  • Impact Report 2021-22
  • Impact Report 2020-21

USEFUL DOCUMENTS:

  • Articles of Association
  • Privacy Notice
  • Data Breach Procedure
  • Statement on Inclusion
  • Prospectus

ACCOUNTS:

  • 2024 Signed Accounts
  • 2023 Signed Accounts
  • 2022 Signed Accounts
  • 2021 Signed Accounts
  • 2020 Signed Accounts

STRATEGY:

  • Business Strategy
  • Diversity Statement & Strategy
  • Mental Health and Wellbeing Strategy
  • EDI Action Plan

Our mission is to deliver life changing support to under 5s with special educational needs & disabilities, and their families.

Phone: 01183277424
Email: [email protected]

CONTACT US
©2023 All Rights Reserved | Registered charity No. 1137609 | Company No. 07279320
Maintained by Konekt Group & Charlie Whitehair Design

DINGLEY’S PROMISE TRAINING COURSE TERMS AND CONDITIONS

Service specification

This agreement is for the provision of a course of study, which on successful completion Dingley’s Promise.

The service agreement will be deemed to commence on the date upon which course is paid for. It will terminate on the completion of the course, which can be up to 12 months from commencement date.

Payment

The cost of the service is £50 including VAT

Dingley’s Promise will have no responsibility or liability in the event that the course cannot be completed within 12 months post payment due to changes in the student’s circumstances.

Payment for the course can only be taken once terms and conditions have been accepted and agreed

The course finder clearly states where geographical discounts apply and should be consulted before payment for a course.

Training Course Finder         

Refunds

I understand that once a course had been paid for, this will not be refunded unless there are exceptional circumstances and at the discretion of the Dingley’s Promise Training team.

Confidentiality

I understand that courses have been created by Dingley’s Promise and are the intellectual property of the charity and as such will not share the course content with others.

Amendment or Variation

I understand that there may be a short delay in setting up my course/s following payment.

Occasionally Dingley’s Promise may make minor changes to the course content to improve the quality and relevance of the information.

Learner Management System

I understand that there may be occasional system errors due to necessary upgrades and that where possible Dingley’s Promise will notify me of these.

Complaints procedures

If I experience any issues whilst completing the course or would like to discuss the content I will email [email protected] to enable these issues to be resolved. I acknowledge that any negative comments shared publicly may be extremely detrimental to the charity’s reputation and agree to email [email protected] and allow the Dingley’s Promise team to resolve any issues.

Communication preferences

I understand that by taking part in the course I have expressed interest in hearing from Dingley’s Promise about training and relevant professional development information. I am free to optout of this communication at any time.

I understand that I will be given 4 months to complete each course signed up for and that course access will be removed after this time. I acknowledge that I will receive email updates at 8 and 12 weeks to remind me to complete the course.

I am aware that Dingley’s Promise are consistently making improvements to their service and this may on occasion result in temporary access issues.