Our Frequently Asked Questions:

How can Dingley's Promise help me?

We can offer advice and help to families who have questions about their child’s development and where to go for help. Call 07495 446053 or email [email protected] to learn more about our services.

Can any child come here?

The sessions are for children with additional needs or disabilities. The majority of our referrals are made by Health and Educational Professionals however if you are waiting for a diagnosis we do accept self referrals so please do talk to the centre manager.

Is there a charge for my child to attend Dingley's Promise?

We are committed to ensuring that no child will miss out on our services because their family cannot pay, and to ensure this is the case we have a range of bursaries available to families in different circumstances. For the full list of bursaries, see page 10 of our prospectus. You can find the prospectus at the end of our About Us webpage.

Families in receipt of passport benefits (child tax credit, income support, jobseekers allowance (income based), employment and support allowance (income based) or pension credit), and who have an annual income of under £16,190, are automatically eligible for a full bursary and will not have to pay for services (except playschemes).

Dingley’s Promise has to raise 59% of its annual target from voluntary donations, with the remaining coming from statutory sources. We therefore encourage all families to consider making a regular donation to Dingley’s Promise to support the work that we do.

Do I have to stay with my child?

Once your child is settled you are welcome to leave your child with the experienced qualified staff, although we are a family centre so you are welcome to stay.

Is there specialist equipment/seating available for my child?

Each centre has a variety of specialist equipment and seating. If your child needs a specific piece of equipment then we will try to arrange it.

Are you funded by the local authority?

Each centre has a proportion of their funding by their local authorities; however each centre has to fund raise to make up the difference. We are always grateful to all our supporters us and more details can be found on the fundraising page.

Do you have speech and language specialists on site?

No, but we work very closely with the health professionals and they are welcome to visit your child at the Centre.

If my child comes to you does that mean they will go to a special school?

Some of our children go on to a special school; however others go on to mainstream settings, some with support. It all depends on what is best for your child.