Dingley’s Promise in Poole
Introducing our Poole Centre
Our Poole centre is situated opposite the Tesco store on Poole Road. The centre is bright and airy and is set over 2 floors, with 2 dedicated sensory rooms, a large free flow outdoor area and large playroom. The centre was opened in September 2025 to provide additional support to the local area following the success of our Bournemouth centre.
Our specialist team deliver learn through play sessions to accelerate the development of children in the area who are identified as having SEND. Children are referred to the centre by a system that goes to the local authority panel; click here to complete the Early Years SEND Request for Support form.
The centre is fully resourced and accessible to children with a range of needs and is supported by 2 Family Support Workers who will be actively supporting both centre families and others within the community who need assistance and direction to respond to their child’s needs.
The centre is equipped with sensory resources, communication aids and visuals, specialist equipment, and a welcoming and inclusive environment to support the childrens’ diverse needs. Alongside a specialist team trained to provide tailored support, this ensures that every child gets the best start and reaches their full potential.
Our Poole centre provides:
- Dedicated family support, with two Family Support Workers.
- Stay and play sessions for families to enjoy the resources and equipment with their children.
- Playschemes throughout the holidays to provide respite for families, and engaging child-centred activities with the support of our specialist staff.
- A welcoming and inclusive environment, where every child is valued and celebrated.
Families who would like more information about the Poole centre and the referral and admissions process, please email [email protected]
Meet the Poole team!
Centre Manager : Tracy Harley
Tracy has been working in the early years for over 20 years, in a wide range of roles that reflect her deep commitment to the wellbeing and development of young children. Her passion lies in supporting children with SEND, ensuring they are given every opportunity to thrive, explore, and achieve their full potential. A great lover of the outdoors, Tracy is passionate about using natural environments to create rich, engaging play experiences. She enjoys helping children discover the world around them, fostering curiosity, confidence, and connection with their communities.
Building strong, trusting relationships with children, families and professionals has always been at the heart of Tracy’s approach. She sees collaboration and communication as key to delivering the best possible outcomes for children, and she continually seeks to grow her own knowledge and practice. She is proud to be part of an organisation that shares her values and vision for inclusive, high quality early years care.
Deputy Manager : Ocean Parr
Ocean is a qualified level 3 practitioner who is passionate about supporting young children and families with SEND, ensuring all their voices are heard. Ocean’s passion started at an early age when she became a young carer for her brother who has significant SEND needs. She has since gained experience working professionally with mainstream and SEND children in early years. She is always eager to learn, gain more knowledge and build strong relationships with the children and families. Ocean is excited to continue her journey with Dingley’s Promise to support the local community and children to thrive both in and outside the setting.
Family Support Worker : Helen Mannouch
Helen has over 10 years experience in childcare, both within the UK and abroad, and is Level 4 qualified in Special Education Needs, and Working with Children, Individuals and Families. She started within mainstream school settings, before moving to a respite centre for children with complex behavioural and medical needs, and more recently Early Help. Throughout her career Helen has had a passion for supporting families and children to the best of her ability, empowering them to thrive and receive the right support at the right time.
Family Support Worker : Emma Sheehan
Emma is a qualified Level 3 practitioner with over ten years of experience working with adults with dementia and complex nursing needs before moving into children’s services. She has since supported children with complex autism in both school and residential settings and, for the past two years, has worked as a teaching assistant in a SEN school with children aged 5-8 years. Emma has a natural passion for helping children feel safe, valued and able to thrive, and loves building strong, trusting relationships with the children and families she works with. She is excited to begin her new role, embrace new opportunities, and continue developing her knowledge and skills.
Early Years SEND Support Poole
At Dingley’s Promise, we support children in the early years with SEND to achieve their full potential. For parents and teachers, we provide additional support, working closely with families to understand their unique challenges and barriers.
Through our specialised practices, we aim to:
- Develop greater inclusion and enable more children with SEND to access mainstream settings.
- Help families access the appropriate support services for their child’s needs, such as working with our family support workers.
- Ensure every child with special needs transitions into the best educational setting for them. We value the importance of early identification and diagnosis criteria, enabling us to create tailored EHC Plans for each child.
- Seek excellence in our specialist early years intervention.
Understanding the needs of our early years children has never been more important. From perfecting motor skills to deepening emotional engagement, every child must be supported in reaching their full potential. That’s why we’ve tailored SEND support services to fulfil the specific needs of our early years children. We actively promote collaboration through SEN support groups, where families can connect, share experiences, and provide mutual encouragement. Our commitment to working with families and offering a nurturing environment makes us a trusted partner in every child’s early learning journey.
We value the importance of understanding areas of difficulty as well as creating targeted interventions and activities to overcome them. With this approach, we ensure that our youngest learners are equipped with the necessary tools to reach their highest potential.
To enquire about places at the Poole Centre, please email [email protected]
Volunteering and vacancies:
If you are interested in a career with Dingley’s Promise or would like to volunteer at one of our centres, please visit our vacancies webpage to see our current openings.
To express interest in volunteering at our Poole Centre specifically, please email [email protected]. You can also take a look at our volunteering webpage to learn more about volunteering at Dingley’s Promise!
Our Frequently Asked Questions:
What are the centre's term dates?
TBC
Do you have any spaces at the centre for my child?
To enquire about places at the Poole Centre please email [email protected]
Can I see a virtual tour?
We hope to be able to provide a virtual online tour of our Poole centre in the near future. Watch this space!
Do you have any volunteering opportunities or vacancies?
If you are interested in a career with Dingley’s Promise, or would like to volunteer at one of our centres, please visit our vacancies webpage to see our current openings.
To express interest in volunteering at our Poole centre specifically please email [email protected]. You can also take a look at our volunteering webpage to learn more about volunteering at Dingley’s Promise!
350 Poole Road
Branksome
Poole
BH12 1AW